Risks have become more diversified and complex along with the times. The Tokio Marine Group starts with enhancing the quality of products and provides new value that will lead to assuring the "safety and security" of society.

The history of the Tokio Marine Group goes back to 1879. The Group has since been playing a role of supporting corporate growth and economic development by providing marine, fire, auto, general liability and personal information protection insurance to safeguard companies against a variety of risks associated with their operations in Japan.

To counter risks affecting individuals and their households, we have ceaselessly marketed types of insurance suited to the changes in people's lifestyles such as individual property insurance, travel insurance, medical insurance and life insurance.

Today, risks surrounding companies and individuals have become increasingly diversified. The Tokio Marine Group is acutely aware of the increased significance given to its roles and responsibilities in "protecting companies and households against risks."

Through our insurance products, we assume the role of providing financial support to customers in the event of accidents by settling insurance claims promptly and unfailingly. At the same time, we are committed to enhancing the quality of our products and services with an eye to offering easy-to-understand products and services and to giving greater confidence to our customers in our claims settlement services.

To bring about the "safe and secure" society to which we aspire, insurance companies-including the Tokio Marine Group-must fulfill another important duty of making assessments to prevent accidents from occurring as a professional of risk management.

In addition to making prompt responses to customers' inquiries in cases of emergency, we set great value on a corporate culture in which we constantly ask ourselves if we are truly attentive to customers, or seeing things from their viewpoints, when interacting with them.

Based on a wealth of know-how accumulated through its insurance business spanning over 130 years, the Tokio Marine Group will continuously contribute to the development of society by delivering "safety and security."

We deliver new value that ensures the "safety and security" of society against risks that have become increasingly diversified and complex along with the times. The following sections provide examples of our initiatives related to respective social issues.