Plans and Results of CSR Initiatives Tokio Marine Holdings, Inc.

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The fiscal 2010 results of CSR initiatives for the companies in the Tokio Marine Group as well as targets for fiscal 2011 are shown below.

Results of fiscal 2010 CSR initiatives and fiscal 2011 plans

The companies in the Tokio Marine Group generally attained the targets of key CSR initiatives for fiscal 2010 according to plan.

Key Issues		Targets and Results	Pages	Targets (FY 2011)
Providing value through our core businesses		(Targets) Enhance the quality of products and services (Results) - Tokio Marine & Nichido and Tokio Marine & Nichido Life carried out "Medical Assist" - Tokio Marine & Nichido Life implemented the "Movement to Protect Customers from Cancer."	Click here for details	Continue initiatives to become "a global corporate group maintaining growth by offering quality that customers select" (Continue initiatives shown on the left) * Make all-out efforts directed toward recovery and restoration following the Great East Japan Earthquake
Responding to climate change	Address climate change through our products and services	(Targets) Develop and provide products and services that adapt to and mitigate climate change (includes responses for developing countries) (Results) - Tokio Marine & Nichido's Green Gift Project Promote switch to paperless Web clauses for auto, fire and Super Insurance •Target: Attain a switchover rate of 60.0% (automobile) •Result: Attained a switchover rate of 73.9% (automobile) - India-IFFCO-Tokio General Insurance Co., Ltd. (weather insurance) Promote the diffusion of weather insurance in farming communities in India	Click here for details	Develop products and services that adapt to and mitigate climate change Expand and upgrade Tokio Marine & Nichido's Green Gift Project
Responding to climate change	Reduce the volume of CO₂ emissions accompanying our business activities	(Targets) Group companies (Japan): Strengthen initiatives for reducing environmental impacts based on independent numerical targets (Results) - CO₂ emissions: 73,692 tons - Copier paper used: 2,122 tons (a reduction of 8.7% from FY2009) - Group companies (overseas): Improved environmental management systems (EMS) at principal bases	Click here for details	Reduce environmental impact at Group companies (Japan/overseas) - CO₂ emissions: Reduction of 5% from the previous year - Copier paper use: Reduction of 9% from the previous year
Collaborative work with local communities and societies		(Targets) Participation rate in community and social contribution activities by domestic Group company employees: 40% (Results): - Group companies (Japan): Participation rate in community and social contribution activities by employees: 55% (Breakdown: 56% at Tokio Marine & Nichido and Tokio Marine & Nichido Life, 53% at other companies) - Strengthened joint initiatives within the Group for community and social contribution programs • Mangrove planting volunteers • Green Lessons • Pink Ribbon Movement • AED training sessions • Dementia supporter training sessions, etc. - Disaster relief funds donated by Group companies (Japan/overseas) and employees (A total of ¥67 million for aiding victims of the Great East Japan Earthquake and other aid activities)	Click here for details	Employee participation rate of more than 50% (total) for Group companies (Japan) promoting community and social contribution activities in countries and regions around the world